

GADGET CONVERT
Device Condition & Returns Policy
​Device Condition & Returns Policy
When selling a device to Gadget Convert, we evaluate the device based on the details you provide. To make the process clear and transparent, we use the following condition categories:
Device Condition Categories
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Condition Description
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NewUnused, sealed, full accessories.
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Like New No marks or scratches, fully functional, original packaging preferred.
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Good Minor signs of use (light marks), 100% working.
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FairVisible wear (scratches / dents), but device functions properly.
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Faulty Functional issues (battery, charging, buttons, speakers, cracked screen, etc).
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Before collection, please ensure:
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Device is factory reset
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iCloud / Samsung / Google accounts are removed
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SIM and memory cards are removed
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Returns / Price Adjustment
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After inspection, if the device is different from the condition described, we will:
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Inform you of the updated price
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Let you accept or decline — no pressure, no fee
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If you decline the updated offer, the device is returned immediately.
We do not accept:
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Stolen or blocked devices
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Devices with unpaid financing
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You may cancel your request anytime before collection.
📌 We don’t leave until payment is confirmed in your account.

