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GADGET CONVERT

Device Condition & Returns Policy

​Device Condition & Returns Policy

When selling a device to Gadget Convert, we evaluate the device based on the details you provide. To make the process clear and transparent, we use the following condition categories:

Device Condition Categories

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Condition Description

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  • NewUnused, sealed, full accessories.

  • Like New No marks or scratches, fully functional, original packaging preferred.

  • Good Minor signs of use (light marks), 100% working.

  • FairVisible wear (scratches / dents), but device functions properly.

  • Faulty Functional issues (battery, charging, buttons, speakers, cracked screen, etc).

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Before collection, please ensure:

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  • Device is factory reset

  • iCloud / Samsung / Google accounts are removed

  • SIM and memory cards are removed

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Returns / Price Adjustment

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After inspection, if the device is different from the condition described, we will:

  1. Inform you of the updated price

  2. Let you accept or decline — no pressure, no fee

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If you decline the updated offer, the device is returned immediately.

We do not accept:

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  • Stolen or blocked devices

  • Devices with unpaid financing

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You may cancel your request anytime before collection.

📌 We don’t leave until payment is confirmed in your account.

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